Ask a Librarian

Do you have an easy-to-answer question that doesn't require a trip to the library? An experienced professional can give you an answer to a brief, factual question when you use our Ask a Librarian feature.

Chat Reference

Note: Our chat reference service can also answer library account/holds-related questions Monday – Thursday from 9 AM – 6 PM and Friday from 10 AM – 6 PM.
» Chat Reference

E-mail Reference

Send your question from any location. Inquiries will be answered in the order they are received.

» Email Reference

Telephone Reference

Talk with a BPL librarian from home. Call 718.230.2100, option 5 Available: Monday – Thursday: 9 AM – 6 PM Friday – Saturday: 10 AM – 6 PM

» Telephone Reference

Book A Librarian

The Book a Librarian service allows you to reserve a free half hour session with a professional reference librarian at the Central Library or the Business Library.

» Book A Librarian

Downloadable Media Reference

For questions relating to ebooks and downloadable media, please use this tech support form.

Homework Help

Find out about the homework help resources and services offered through BPL.