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Home > Supporting the Library > Volunteer > Welcome Ambassador
Welcome Ambassador

Greet Library Users

The Central Library Welcome Center is the first stop for people who want to understand the Library's many offerings. As a Welcome Ambassador, you'll enhance our service by greeting visitors and providing directions and assistance.

Responsibilities

  • Meet and greet visitors at the Central Library Welcome Center
  • Provide general information about amenities the library offers, directing library users to various divisions, change machines, copy machines, telephones, restrooms, eating areas, and other services within the building
  • Give users a floor plan and/or call number locations within the building
  • Direct users to other major institutions when appropriate, including BPL libraries, banks, and restaurants in Brooklyn
  • Distribute select printed material regarding the history of BPL, BPL policies, and programs

Required Skills

  • Excellent communications skills
  • Available to volunteer on the weekends, if possible
  • A friendly and approachable manner, and an ability to get along with a diverse group of people
  • Responsive to supervision
  • Ability to handle multiple tasks
  • Knowledge of Brooklyn, especially MTA trains and buses, locations, and directions
  • Knowledge of languages other than English is helpful
  • Ability to make a minimum commitment of two to three hours per week for a period of at least six months; availability on weekends a plus

How to Apply

  1. Complete an Online Application or:
  2. Print Application and mail it to:

Volunteer Resources
Brooklyn Public Library
Grand Army Plaza
Brooklyn, NY 11238

We will review your application, and if there are any possible matches with currently available volunteer opportunities, we will invite you to attend an information session and interview.

For further information, please contact Volunteer Resources 718-230-2406 or e-mail us at
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